7 Benefits of having external IT support for your business.



Outsourced IT support is a smart way to even the playing field for small to medium businesses looking to take their product and business to the next level. By opting for external IT support, you will not only be getting professional IT backing you will also be giving yourself the freedom to focus on your core business and its development, without being distracted by IT issues.


Here are seven main benefits in seeking external IT support for small businesses.



1. Reduced risk

For a small business investing in full time IT personnel can be expensive. Plus, there are further factors to be considered such as market knowledge, latest technological trends, compliance, security, and government regulations. When you outsource, all the above areas are taken care of, as the Virtual Edge has specialised professionals on hand with in-depth industry knowledge to handle such issues. Not only will you experience the smooth management of your IT needs, but you will also not have to worry about risk management either.


2. IT is their competency

With outsourced IT support all your requirements will be taken care of smoothly, as you will be dealing with handpicked industry experts who are well versed in the areas of systems, network administration, security, maintenance, technology management and upgrades. Their work is IT centred and as such are experienced in developing best practices and management tools, which your business will benefit from.


3. Result oriented

For an outsourcing IT company, IT is their product, which is why they are completely focused on being constantly excellent. As mentioned in the previous point, IT is their competency and it is in their best interest to look after the best interests of their clients, to ensure continued business for both parties. As they employ experts in all fields of the IT arena, you will have a whole range of skillsets at your disposal.


4. Downtime reduced

Outsourced IT companies are specialised in finding near immediate solutions for a wide variety of system errors with a whole team geared towards ensuring a quick and long lasting solution to an occurring issue. They have in place smooth mechanisms which can guarantee next to no downtime which is a massive boost for the successful functionality any modern company.


5. Ready made IT team

They already have the necessary personnel, trained and experienced. You do not have to waste time and effort securing your own team, which can also be quite daunting if you are not yourself too knowledgeable about IT. This way all areas of your IT needs are taken care of as they have the resources to do so effectively and efficiently. As a further benefit, compared to hiring experts, when outsourced the company distributes the cost of employment amongst each of their clients, so that it becomes more affordable for you.


6. Financial incentive to perform

As the outsourced company works on a contract basis, they have a financial motive to ensure your continued satisfaction. The better they work for you, the better your company benefits which ensures a continuous workflow for them. Also, you can work out a rate agreement which benefits both parties and it is in the outsource company’s best interests to ensure that everything is maintained professionally and properly. This ensures you a diligent IT team constantly working to keep everything running smoothly.


7. Access to greater technology

Outsourcing gives small businesses access to greater IT resources giving them a competitive advantage alongside larger companies. If you are a small to medium business, you will have access to technology and expertise that you may not be able to normally maintain and afford in-house. Outsourced IT support can give smaller companies an IT resource boost that will help level the playing field.


If you are looking for IT support service in London or Kent , then get in touch with us at Virtual Edge for a personalised approach to outsourced IT support and give your business the IT backing and support it deserves.

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